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House Rules

We want to provide all our guests with a peaceful, safe and comfortable environment. We kindly ask everyone staying with us to follow these house rules throughout their stay.

Check-in and check-out

Check-in from 4:00 PM.

Check-out by 11:00 AM.

If you expect to arrive outside reception hours or your working day runs late, please let us know in advance. We will send you self check-in instructions.

Late check-out is available only by prior arrangement and is subject to availability.

Guest registration

All persons staying in the accommodation must be declared and registered as guests.

The maximum permitted occupancy of the room, studio or apartment must not be exceeded.

Quiet hours

Quiet hours are from 10:00 PM to 8:00 AM.

During this time, please avoid loud conversations, music, high television volume or any other activity that may disturb other guests.

Parties and visitors

Rooms, studios and apartments are intended for accommodation purposes. Parties and other gatherings that may cause disturbance are not permitted in the accommodation.

Only registered guests may stay overnight. Visitors are not permitted after 10:00 PM.

Guests are responsible for the behaviour of their visitors and for ensuring that they also follow the house rules.

Smoking and open flames

Smoking and the use of e-cigarettes are prohibited in all rooms, studios, apartments and other indoor areas.

Smoking is permitted only in designated outdoor smoking areas.

For safety reasons, candles and other open flames are not permitted indoors.

Any additional cleaning, repair or damage costs resulting from smoking or other breaches of the house rules may be charged to the guest.

Pets

Pets are not permitted in the accommodation.

Parking

Guests have access to a large complimentary parking area suitable for cars, vans, buses and trucks. Advance parking reservations are not required.

The parking area is not supervised. Vehicles and any belongings left inside them are parked at the owner's own risk.

Vehicles must be parked appropriately and must not obstruct traffic, access routes or emergency access.

Personal belongings and valuables

Guests are responsible for their own luggage, personal belongings and valuables.

The aparthotel is not responsible for the loss, theft or damage of personal belongings or valuables left in a room, studio or apartment.

Lost property

If you realise that you have left any belongings behind, please contact us as soon as possible.

We do not send lost property by post or courier. Items can be collected from the aparthotel at a time agreed in advance with our staff.

Cleanliness and waste

We kindly ask guests to keep the accommodation reasonably clean and tidy throughout their stay.

Before departure, used dishes should be left clean, personal food items should be removed from the refrigerator, and rubbish should be taken to the designated waste containers.

Additional cleaning charges may apply if the accommodation is left exceptionally dirty or requires significantly more cleaning than usual.

Furniture, equipment and damage

Furniture, appliances and other equipment must be used with reasonable care.

Guests are responsible for any damage caused intentionally or through negligence by themselves or their visitors to the room, studio, apartment, furniture, equipment or other property belonging to the aparthotel.

Please report any breakages or damage to us as soon as possible. The costs of repair, additional cleaning or replacement of damaged property may be charged to the guest.

Furniture should not be moved unnecessarily from one room or area to another.

Keys

Guests are responsible for keeping their room or apartment key safe throughout their stay.

If a key is lost or not returned, the guest may be charged for the cost of a replacement key, lock replacement or any other necessary measures.

Housekeeping and access to the accommodation

For longer stays, housekeeping and the replacement of bed linen and towels are provided according to an agreed schedule.

Guests must allow staff access to the accommodation at pre-arranged housekeeping and maintenance times.

Staff may also enter the accommodation when necessary for urgent maintenance, safety reasons or to prevent damage.

Sauna, barbecue area and shared facilities

The sauna, barbecue area, laundry room and other shared facilities must be used in accordance with their instructions and any applicable reservation times.

Shared facilities and any equipment used must be left clean and tidy after use.

Safety

When leaving the accommodation, please remember to lock the door, close the windows and switch off any unnecessary electrical appliances.

Emergency access routes, exits and walkways must not be blocked.

In an emergency, the general emergency number in Finland is 112.

Compliance with the house rules

Guests are expected to respect other guests and follow these house rules throughout their stay.

Serious or repeated breaches of the house rules, disruptive behaviour, damage to property or actions that endanger the safety of other guests may result in the stay being terminated without refund.

Need assistance during your stay?

If you need help or notice a fault or any other issue in your accommodation, please contact us as soon as possible. We will be happy to help resolve the matter.

Contact us